Calls • SMS follow-ups • Orders • Returns • Appointments
Your AI agent that answers, helps, and follows up 24/7.
Reply365 handles customer conversations across phone and text. It answers questions, books appointments, places orders, initiates returns, and sends follow-ups so you can stop losing revenue to missed calls and slow responses.
What Reply365 can do
Designed for real outcomes: fewer missed calls, faster response, and more completed transactions.
Handle hours, service area, policies, and FAQs with business-specific answers.
Collect details, propose times, and confirm bookings with reminders.
Capture order details by phone or text and confirm before submission.
Start returns, collect order details, and send next steps by text.
Send confirmations, missing info requests, and links to keep work moving.
Hand off to a human when needed based on intent, urgency, or schedule.
Calm, guided intake that captures the right details
A simple, branded funnel collects the information Reply365 needs to qualify leads and follow up fast.
- Trade-specific questions capture scope, urgency, and contact info.
- AI qualifies each lead before it hits your team.
- Immediate call or text follow-up keeps momentum moving.
- Summaries are routed to your team with next steps attached.
Works with the tools you already use
Flexible, API-first integrations that connect to the systems you already run.
Calendars & Scheduling
Sync availability, confirm bookings, and keep schedules consistent across teams.
E-commerce Platforms
Connect storefront data for orders, updates, and fulfillment workflows.
CRMs & Customer Systems
Pull customer context and write back key interactions or outcomes.
Messaging & Communications
Route updates through the channels your team already monitors.
Payments & Billing
Support payment links, invoices, and reconciliation touchpoints.
Marketing & Lead Capture
Capture and route new leads into the right follow-up flow.
Integrations expand with customer needs. If it has an API, we can usually connect to it.
Sample Conversations
See how Reply365 guides real conversations from greeting to resolution.
Appointments
Schedule, confirm, and follow up
Orders & Returns
Checkout, policy checks, and exchanges
FAQs / Knowledge Base
Instant answers with smart escalation
How it works
We start with a reliable MVP that handles real calls, then expand capabilities as you learn what drives ROI.
We set up your business info, policies, tone/voice, and the tasks you want automated (appointments, orders, returns, FAQs).
Customers call your number, and Reply365 can follow up via text with confirmations, reminders, and next steps.
Reply365 completes common requests from start to finish, and escalates to a human only when needed based on your rules.
Free setup + 1 week trial
We’re onboarding a small number of early users. Tell us your business type and what you want automated first (appointments, orders, returns, FAQs, or follow-ups).